As such, we use a deontological perspective to identify the benefits and challenges of Connect Care. Healthcare providers are bound to laws and their own oaths, which include upholding justice, beneficence, nonmaleficence, and patient autonomy. These stakeholders include AHS and their affiliates, regulatory bodies of practitioners, the Office of the Information and Privacy Commissioner of Alberta, health profession associations, health education and research institutes, the University of Alberta, the University of Calgary, clinicians, and patients (AHS, 2018). Issues of cybersecurity, patient privacy, secondary data usages, and equitable distribution of assets all present inherent risks to CIS stakeholders.
Along with these benefits, however, are several risks associated with using a digital healthcare platform. With access to medical records, clinicians can have a better understanding of referring practitioners’ ordered medical tests and findings, and of the efficacy of previous treatments, medications, and other interventions (Adler-Milstein & Jha, 2012 Teich, 1998).
CIS also has the potential to improve the quality and continuity of care across medical disciplines. Given the increase in the prevalence of chronic disease, in combination with strained health care resources and an ageing demographic, e-health and CIS have the potential to contribute to a better quality of life for all Canadians (AHS, 2018). According to a report by the Auditor General of Alberta (2020), Connect Care will cost more than one billion dollars, be used by more than 100,000 clinicians, and house the information of over four million Albertans. The leap to a province-wide CIS system was made after an independent review of AHS by accounting firm Ernst and Young found financial inefficiencies in AHS operations (Government of Alberta, 2020). The Alberta government is in the process of implementing a clinical information sharing (CIS) system called Connect Care, which has been created in partnership with Alberta Health Services (AHS) and Epic Systems Corporation. Please contact the agency directly to find out how they are providing support during this time.7 Chapter 7: Connect Care: Clinical Information Sharing Visit the links below to learn more.įind information about health insurance and dental insurance carriers Contact the Massachusetts Health Connector for assistanceĭue to COVID-19, many agencies are providing services by phone or video rather than in person. Or, if you experienced a qualifying event. However, you can apply at any time of the year if you are applying for dental plans or help paying for health coverage including MassHealth, Children’s Medical Security Plan (CMSP), Health Safety Net, or ConnectorCare. The Open Enrollment period for Massachusetts individuals and families ended in January. The Health Connector offers health and dental coverage from the state’s leading insurers and provides tools for Massachusetts residents and small businesses with up to 50 employees to find cost savings and plans.
They also have four walk-in centers in Boston, Brockton, Springfield and Worcester where you can complete a new application or make changes to your existing Health Connector account. Massachusetts Health Connector Customer Service has a call center open Monday through Friday for customers to get answers to questions about enrollment.
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